Who is responsible
The data controller is ATHIS VTC (trade name Paris Disney Transfer), 9 rue de Chelles, 77360 Vaires-sur-Marne, France, SIREN 829 100 874. You can reach us at parisdisneytransfer.pro@gmail.com or on WhatsApp at +33 6 28 52 00 48.
What we collect and why
Booking request: name, email, phone number, flight number, pickup and drop-off addresses, dates, times, number of passengers and child seats. We use them to organise your transfer, confirm it and contact you about it.
Until you send it, your booking request is stored only in your own browser (local storage), so you can come back to it. Nothing is sent to us before you confirm.
Contact: the contact form prepares a message that you send yourself through WhatsApp or your email application. We keep the exchange for as long as needed to answer you and to handle your transfer.
How long we keep it
Booking and contact data is kept for the time needed to provide the service, then for the period required by French accounting and tax rules. It is never sold. If you accept advertising cookies, Google only learns that a booking followed a click on one of our ads (see below), never your name or contact details.
Who else processes it
The site is hosted by Cloudflare, Inc. (United States), which processes technical data such as your IP address to deliver and protect the site. When you write to us on WhatsApp, Meta Platforms processes the exchange under its own terms.
When you pay online, the payment is handled by Stripe Payments Europe, Limited (Ireland) on Stripe's own payment page, by card or PayPal. Stripe receives your name, email address and phone number, the booking reference, its amount and the details of the transfer. Your card details are entered on Stripe's page and never reach us. If you choose PayPal, PayPal processes the payment under its own terms.
Booking emails, to you and to us, are sent through Resend (Plus Five Five, Inc., United States), which receives your email address and the content of the email, that is the details of your booking.
Audience measurement, advertising and cookies
We use Google Tag Manager to load our measurement and advertising tools. The cookie banner asks for two separate choices: audience measurement (Google Analytics 4 and Microsoft Clarity) and advertising (Google Ads). Each tool is loaded only if you accept its purpose. If you refuse both, no cookie is set and nothing is sent to Google or Microsoft. Google Tag Manager itself sets no cookie.
With your consent to audience measurement, Google Analytics sets the cookies _ga and _ga_3XFVCW9P1F, kept for up to 2 years, and Google LLC processes the data. Analytics data is kept for 14 months on Google's side and is never used to show you personalised ads.
With the same consent, Google Analytics also records a few actions: the pages you visit, opening a WhatsApp or email link and the part of the page it was opened from, the contact form handing your message to WhatsApp or your email application, and the steps of a booking (route, vehicle, price, payment method, booking reference). What you type is never sent, neither your name nor your email address nor your phone number.
With your consent to audience measurement, Microsoft Clarity records how the pages are used (clicks, scrolling, mouse movements) to produce heatmaps and replays of visits. What you type in a form, the booking summary and the confirmation page are masked in your browser and never sent.
Clarity sets the cookies _clck, kept for 1 year, and _clsk, kept for 1 day, and is told that advertising storage is refused. The data is processed by Microsoft Ireland Operations Limited and stored on Microsoft Azure.
Clarity recordings are kept for 30 days, except a random sample and the ones we mark as favourites, kept for up to 9 months.
With your consent to advertising, Google Ads measures whether a visit that began with a click on one of our ads ends in a booking. The cookie _gcl_aw, kept for 90 days, remembers that click when you arrive from an ad, and _gcl_au, kept for 90 days, links your visits for this measurement. After a booking, Google receives its reference and amount, never your name, email address or phone number. Google LLC processes the data. Your consent is never used to show you personalised ads, and refusing it changes nothing on the site.
Your two answers are stored in your own browser (local storage key pdt-consent), not in a cookie, until you change them or clear your browsing data. The “Cookie settings” link at the bottom of every page shows them and lets you withdraw them at any time; withdrawing deletes the measurement and advertising cookies.
Your rights
You can ask to access, correct, delete or receive your data, to restrict or object to its processing, by writing to parisdisneytransfer.pro@gmail.com. If you believe your rights are not respected, you can lodge a complaint with the CNIL, the French data protection authority (www.cnil.fr).